FULTON HOMES customers are speaking out!
Every week we hear from happy customers who are proud to own a Fulton Home. We love our customers and are excited to have some of the best employees in the industry. Please keep the positive feedback coming and thank you for making us proud to build!

Click the titles below to read actual customer letters.
  • Excellent Financial Servies from Fulton Homes Preferred Lender
    To Whom it May Concern,
    I wanted to inform you of the excellent financial services that we received using your preferred lender Homeowners Financial Group. Carisa W. and her team did any outstanding job facilitating a VA loan for the purchase of our Fulton home in Autumn Park, Chandler. By far, this was the smoothest real estate purchase that I have made. Carisa was always polite and readily available to answer questions about the loan process. Escrow and signing final loan documents was a breeze.

    Although I do not foresee moving anytime in the future, I wouldn’t hesitate to use Homeowners Financial Group again. If opportunity presents itself, I will be recommending Carisa to others seeking real estate loans or refinancing.

    Thanks Fulton for partnering with this excellent team.

  • Customer Service Star
    I just wanted to say a big THANK YOU to specifically Linda K. and also Fulton for taking care of my AC issue promptly and with great customer service. I was nervous how things would work out and I am very satisfied with the outcome. Thank you also to Chas Roberts and their technician who was very polite and thorough. I look forward to this continued great customer service in the future!!

    Thanks !

  • "Making dreams come true"
    To all of you that made it possible. [My wife] and I really want to thank all of you. You're hard work and dedication has turned our dream into a reality. For many years a home of our own, was a dream that was always just out of our reach. We did not expect it to be any different, but decided to take a shot at it. From beginning to end, builder to title, the entire process was made easy from all who worked on getting us into a home. Every step of the way all of you at Fulton Homes displayed patience ,explained every thing in detail, encouraged us and showed complete professionalism and courtesy to us. . There is no way to explain the positive impact this is to have on us. Thank you is nowhere near strong enough of a word to express our gratefulness. Please share this with all involved and the corporations involved. I am sure you do not hear it as much as you deserve to.
  • "A couple of true stars"
    We recently closed on our new Fulton Home at Cooley Station and I wanted to pass along feedback on our experience. First of all, our sales person Pat is the BEST. Pat was there for us every single step of the way. He answered every question with patience and understanding during the purchasing and construction process. He ALWAYS followed up on every issue or concern. Pat is absolutely an asset to Fulton Homes and represents your company with the utmost professionalism at all times.

    We also were introduced to Carisa to handle our mortgage, and Carisa is also a shining star! She has excellent follow up and follow thur and of course, a wonderful, engaging and friendly personality to match her level of personal service.

    I am sure you always hear about the "bad" things, and I wanted to take a moment to let you know about of couple of the true all stars that you have in your line up that made our Fulton Home buying experience a real pleasure.
  • "Oh Fulton, They're Good!"
    I would like to take this opportunity to relate our recent experience in purchasing our first Fulton home. From our initial drive through Ashcreek and falling in love with the neighborhood to meeting [our sales person] Larry to the picking up our keys – this has been hands down the best home buying experience we have ever had. Between me & my husband we have purchased 5 new-home builds so we know what we are talking about!

    In summary, I can now see why everyone we advised that we are building a Fulton home has said “Oh Fulton, they’re good!”. The employees, processes and vendors have made this relatively easy and enjoyable. I tell everyone how your company has this down to a science & has been a fantastic experience.

    But above all else the people that you are partnered with and employed in your company is impressive. I am amazed at the tenure of the Fulton staff we have met. That speaks volumes to me as a manager in a corporation. I know what it takes to hire the right people and the work to retain them. Hats off to you by what your family has built and here’s to many more successful and happy customers!
  • Exceptional Customer Service
    I wanted to take a minute of your time to share an experience my wife and I recently encountered with Dave, one of your key assets at Fulton Homes within your Customer Care Team. We had two issues that were concerning to my wife & I and weren't sure what the potential long term ramifications could be. First was a leak between the shower pan and wall in our master bath, the second was some large significant cracking that was taking place in our kitchen/great room.

    From the initial visit, Dave's leadership and exceptional customer service was fully displayed as he quickly had both repairs scheduled on the calendar. He assured us that they would be repaired and addressed in a timely manner which ended up exceeding our expectations as he arrived with two different crews to have the repairs completed. I can't express my gratitude and appreciation enough as Dave was phenomenal.

    It's these type of people like Dave and the top notch customer service we received that will keep us in a Fulton Home as long as possible. I've made sure to share my overall experience with our key HR Relocation Executive's and will continue to refer people to Fulton Homes due to people like Dave.
  • Looking Forward
    Thank you so much! I am so looking forward to move. My experience with Fulton Homes was the best and it all started with "Beth". She is very professional, caring and supportive of both the buyer and Fulton Homes Corp. She constantly kept me updated on the building progress and understands these houses will be our "Home".

    Thank You!
  • Even Realtors Love Us!
    The orientation went so well yesterday. In 12 years as a realtor, I have never attended a new home walk in which the home was so perfect. We literally tagged only a small handful of items, most of which were taken care of before we even left the home. I know it takes a good team to hand over such a great product. I'd like to send this compliment to Mr. Fulton, or whomever is the best person to hear it!
  • Proud To Own Their Second Fulton Home
    Dear Mr. Fulton,
    I cannot begin to express the gratitude our family feels to you, your family and your company. We closed on our new Fulton home on 8/7/12 and at the time of our walk through, we were asked to put some comments in the website about our experience. We didn't want to haphazardly put comments like "good job, we love our new home" into the comments. Our sentiments are much deeper than that. We wanted to take the time to carefully think about the critical roles everyone at Fulton played in getting us into our home. From the salesmen that helped start the process, to the design center, to the construction crews, project managers and customer service; every single person we came into contact with from Fulton Homes was top notch!

    I'll start with the sales people we worked with. Hal Beebe and Les George were simply amazing! Back in 2009, we tried to buy our second Fulton home but at the time we were going through a short sale on our old home. Due to that we were not able to get financing and therefore lost our deposit monies. After some time had passed and we decided to buy again, we wanted nothing other than a Fulton Home. Les and Hal were able to resurrect those old funds (getting approvals from leaders in the Fulton Organization) in order to make it happen! That was a HUGE part in making our dream of home ownership a reality again.

    The design process was also a great experience. Margo Johnson was very patient taking her time to pull samples over and over again, helping to coordinate, adding her design expertise and advice when needed. When I needed things priced out before I could make a decision, she gladly did so and in the end, the choices we made together were beautiful!

    Next, was the construction process. This is obviously the longest part of the home buying process. Being as excited as we were- we visited the home quite often during construction. During this time we met Larry! He oversaw the intricate details of the building process and facilitated our frame walk through. He educated us on what to expect, timing of things, and made sure to make notes of things we brought to his attention. For example, one day while visiting the house, it was framed and drywalled and we noticed that the door frame to the Master bedroom was severely off centered. We had no idea how, if at all, it could be fixed. Larry jumped into action, and by the next day the whole door frame was removed and re-centered appropriately. Albert is another excellent example of a stellar employee. Albert oversaw the completion of the home once most of the construction was done. He ensured the final touches were made and the home was clean. I have never seen such HARD WORKING, diligent, mindful individuals working together like that in a very long time!

    Lastly, we did our walk-through with Jeff Donnell. He was very patient with us as we walked through and checked every door, every wall, identified any imperfections, etc. Nothing was too big or too small. He wanted us to be happy- and we are. He did a great job explaining how everything works in our home and was very thorough.

    I don't want to leave off anyone because truly everyone does a great job at Fulton Homes- even the girls in the office handling paperwork! Everything was completed timely and accurately.

    Mr. Fulton, you should be very proud of the extremely hard working individuals you have working for your company. They were so respectful and we have the utmost respect for you, your employees and the product you provide- a home. We truly love our new home and plan on bringing our grandkids home to this house someday!

    Thank you so much for everything.
    Proud to own our second Fulton Home.
  • Fulton Homes Makes New Home Purchase Fun
    Art,
    On August 8 we visited your office and began our journey of purchasing a new home.

    On August 14 we worked with Cindee K., Design Consultant at Fulton Design Center,Tempe, AZ.
    Our expectations were that of dread, pressure and frustration.
    Instead we were so pleased with the assistance and guidance she offered us. She was professional and considerate of our needs. Even though we spent a full day with her we left feeling confident in our choices and full of gratitude for her input, in fact we had fun! She was a true asset to us.

    Following the Design Center visit we met with Debbie C, Home Mortgage Consultant (Fulton Homes Motgage). She stayed late in order to meet with us after 5:00 pm. Our time spent with her was also enjoyable and stress free. She explained the loan process to us and we will to continue to work with her on a long distance basis (California), we know she will be there to answer our needs.

    We look forward to moving into our new Fulton Home and thus far are more than pleased with your's, Cindee's and Debbie's assistance.

    Thank you.
  • Happy to Have Found Fulton Homes
    Dear Fulton Homes,

    Both Dennis and I would like to take this time to thank you, Amy and especially Margo.

    On our first meeting you took the time to sit down with us and explain in great detail the entire process in purchasing a Fulton Home.On the ride home both Dennis and I agreed that we would purchase a home through Fulton. The following Saturday we purchased the "Panormus" located in Ironwood Crossing.

    Art Ferguson is our "sales representative" and we are both very grateful for that. Art has guided us through the entire process. We got "burned" so badly with our purchase in Reno, NV and Art has been a "true" miracle-worker in his own right.

    Huge compliments go out to all of the designers in your "design center"!!! All of them have treated us with respect and yet been more than accomidating towards us. Our designer was Margo. The both of us feel truly blessed to have her assigned to us. She is delightful to work with and her "eye" for decorating has helped us create the "house of our dreams". We will be forever grateful to her.

    It has been 3 years since we uncovered the "Fulton" name. We have the experience in purchasing as well as building our previous homes. It wasn't until we came across the "Fulton" name and every sales representative we've talked to through the past years has stated over and over to us that they are all committed to the "Fulton" name. Now we can see why.
  • A Picture Says A 1000 Words
    The first dinner in our new home


    We recently received this picture from one of our customers depecting the first dinner in their new Fulton Home.

    Although construction is not quite complete, it is obvious they are eager to begin enjoying their new home. Thanks for sharing the photo and helping to make us proud to build!